Frequently Asked Questions

Chair and table massages. For workplace sessions and marketing events, only chair massages are given. However, the option of both a chair and/or table massage is offered at a private social event.

The use of table massages are also incorporated in our newly introduced AIM Wellness Membership program sessions.

In efforts to create a safe environment and experience for members and therapists, membership consideration requires potential members to have a preexisting relationship with an AIM Consultant or Licensed Therapist and receive an invitation to join. Potential members may also be considered by referral of a current member.

Upon review of application and consultation, if approved, an invitation to become a member will be extended.

Complete our Membership Form and a representative will contact you with further information and to schedule a consultation with a Licensed Therapist.

Prior to any massage session, a brief consultation with a Licensed Massage Therapist regarding health concerns will take place. During a session, the Therapist will use techniques on target areas and periodically ask the recipient how they are feeling. After a massage session, the Therapist will assist the individual off the chair or table and encourage them to take deep breaths, drink plenty of water and schedule an appointment to receive regular treatments.

No. For a chair massage, the person is fully dressed. If a full body table massage is requested, it is preferred that the individual remove clothing items, except undergarments. However, a sheet, towel and/or robe is used for covering and privacy.

For Workplace Chair Massage, Marketing and Social Events, massage sessions will take place in a designated area at the location of the facility/event.

For members of the AIM Wellness Membership program, treatments will take place at the member’s residence.

This depends on the size and time-frame of the event. However, in most cases the average chair massage for events will not exceed 15 minutes per session. In cases where massage tables are used, sessions will not exceed 30 minutes.

Prior to receiving a massage, a person should inform Therapists of any health concerns or conditions that would impede the treatment. Therapists will use discretion to determine if treatment should be conducted. Seeking the advice of your medical physician is always recommended prior to receiving a massage.

Yes. Upon confirmation and booking of a massage session, a 50% non-refundable deposit is required.

Please review our Terms and Conditions for complete cancellation/refund details.

This depends on the size and location of the event. For smaller events (of 15 or less people using one or two Therapists), a minimal advance booking of two weeks is required. However, for larger events, a minimum of 30 days advance notice.

Please note that AIM does not accept appointments for events with more than 50 attendees to receive a massage treatment.

You can view our policies here.

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